Travel Required? No
Citizenship: Must be U.S. Citizen
Clearance Required: Secret
Education: HS Diploma or GED
Certifications Required: Possess at least two of the following: a CISCO Certified Network Professional (CCNP), CISCO Certified Design Professional (CCDP), Microsoft Certified Technology Specialist (MCTS), or a Microsoft Certified Solutions Associate (MCSA) certification.\n\nCertified in accordance with DoD 8570.01-M Information Assurance Technician Level (IAT) III.
Position Description: Ten plus (10+) years of IT experience required. Under broad direction, oversee the infrastructure and network operation, responding appropriately to alerts and events. Oversee incident\nresolution, ensuring appropriate response to escalations. Coordinate infrastructure repairs, including directing remote activities to ensure\ncontinuity for service delivery. Review root cause analysis documentation to address performance management and incident correlation\nissues. Provide data center support where appropriate. Oversee daily shift activities and document in appropriate reporting and ticketing\ntools and ensure continuity for any outstanding issues. Provide incident notification to Government representatives.